Customer Support

We are here to help you!
How long are shipping times?

Your products will ship within two to seven days of your order, Then, due to COVID-19 delays, it may take up to three week for your product to reach your doorstep. (And hey, thanks for understanding and supporting a small business during these trying times!).

Each product at shops-place.com has an estimated delivery time that you can find in the product description. 

What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

What happens if I receive the wrong item?

If there’s an issue with your order ( if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted ) then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

What payment methods does Dealshopup.com accept ?

We currently accept PayPal payments and Visa, MasterCard, Discover and American Express If you want to use another payment method, our team will assist your request!
Contact us directhy at contact@dealshopup.com to arrange the payment.

Is it safe to buy online frome dealshopup.com

At dealshopup.com our first priority is to ensure a secure payment for our customers, In addition, our privacy policy states that we do not store or credit card information nor share your personal information with third parties. But if you are still worried about placing your order, please contact contact@dealshopup.com and we will contact you regarding an alternative way to place your order

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